5

Looks like I found a new mechanic! My regular mechanic was unable to fit me in for a vehicle inspection, so I began looking around for local AAA approved shops. Given the overwhelmingly high online reviews, I called The Auto Service, and I was delighted to discover that the good reviews are well deserved. When I called, John (the manager) spoke with me on the phone and said he would be happy to fit me in that day. Once there, I was treated kindly and professionally by every staff member I encountered. They went out of their way to be helpful. It's also worth noting that the customer waiting lounge is far and away the nicest I have seen anywhere. As it happens, I didn't get to spend much time in there, though, since they set to work on my car as soon as I arrived and had me out of there in no time. This will certainly be my go-to place in the future.

Hi Michael, Our mission here at The Auto Service is to always provide quality service that gives our customers peace of mind - we are happy to have successfully done that for you! Thank you for your kind review and your trust in our team. We hope all is well! Best, TAS Team

- The Auto Service
5

What a team! Steve, John and the entire team go above and beyond for their customers. The customer service they provide is a rare commodity in today's busy world. . Not to mention the first rate equipment and mechanics......Thank you!!

Hi Paulette, Our customers are our number one priority and making sure we have completed a job well done for their vehicles. We are happy to hear that we have done that for you! We appreciate your business. Best, TAS Team

- The Auto Service
1

if you don't know anything about your car and how to waste your money, go to this place and get ready to pay tons of money because they will charge you as much as they can. Do they get work done? Yes of course, but more money.

Not sure who this is and why he left this unfair review. Make it a awesome day everyone!!! Steve Lowe

- The Auto Service
5

They do great work, I have been gone to them with 6 cars over 15 years and they have done high quality, consistent, reasonably priced work for my family the whole time. John and Steve know most of their customers stories and names, they and all the staff are very personable. SAAS is run by honest people, and I can't speak well enough of them.

Andrew...thank you for the awesome review. We appreciate you and your family having the trust in SAAS to service all your vehicles. The best to you Steve Lowe

- The Auto Service
5

2004 Lexus ES 330. I brought it in because it needed an alternator. They fixed it under budget, and ahead of time. They treated me right.

Brad...thank you for the kind review. We will always provide you with "Quality Service That Gives You Peace Of Mind" The best to you Steve Lowe

- The Auto Service
5

John and his team truly put the customer first at SAAS. He will not only diagnose and promptly repair your car, he will also educate you along the way so you understand exactly what is being done. My dashboard lit up with service lights a week ago, I called John and he told me to bring it in right away as that typically isn't good. When I arrived he dropped what he was doing, brought the computer out to the car and, while i was sitting in the car with him, explained the error code and what it could mean. After asking me some questions, John's opinion, based upon his experience, was to reset the light, tighten the gas cap (which was loose), air up the tires, and evalute the car from there. A week later the lights are still off and the car is running perfectly. I am not sure most shops would offer this type of service and give you the genuine impression they care more about you then they do about their cash register. John and his team have a long term approach to their shop and know happy customers equal a healthy business. Take your car to SAAS!

Adam....we appreciate your review and comments. We look forward to a long term relationship in servicing your vehicle. Thank you Steve Lowe

- The Auto Service
5

Simply put, if you want great and honest service with great customer care come here. Too often in this industry consumers feel apprehensive about service, whether it be an independent shop or the dealer. You will not get quoted for work that does not need to be done, they will give you great prices and workmanship, and most important peace of mind. It's pretty simple, bring your car here, ask for John, he was great!

Erik....thank you for taking the time to write this great review. We will always provide you with "Quality Service That Gives You Peace of Mind". The best to you Steve Lowe

- The Auto Service
5

Great service and incredibly friendly staff. John took the time to explain every step and cost and I really appreciate the passion he has for his job and his customers. Highly recommend these guys: they are honest, professional, and really knowledgeable.

Thank you Katie for the great review. The best to you Steve Lowe

- The Auto Service
5

GREAT mechanics. Very reasonable prices, terrific service. They took such good care of our last Volvo that we got over 350,000 miles on it. Everyone that works there seems competent, friendly, and helpful.

Thank you Jane for the nice review. We will always do our best to maintain your vehicle so it is safe and reliable. Steve Lowe- SAAS

- The Auto Service
5

It is very hard to find an honest, friendly, and competent repair shop. Swedish Asian is all of the above. Highly recommended!

Robert....I know you have moved away from the area and we may not see you or your car. I wanted to let you know it was always a pleasure to see you when we were servicing your car. Thank you- Steve Lowe-SAAS

- The Auto Service
800 S Grand Ave. Santa Ana, CA 92705 (714) 972-1216
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