5

I recently had the pleasure of visiting The Auto Service in Santa Ana, California, and I can't express enough how impressed I am with their exceptional service and honesty. For the past three visits to a Mazda dealership for vehicle servicing, I was consistently charged at least $1,000. Frustrated by the high costs, I decided to explore other options and found The Auto Service through Costco's incentive program, which offered a discount. Booking an appointment was straightforward, and I was eager to see how they compared. Upon inspecting my vehicle, The Auto Service team provided a new quote for all necessary repairs. They took the time to explain in detail what the Mazda dealer had originally found and, to my surprise, informed me that some of the services suggested by the dealership were not immediately necessary and could be postponed. This honesty was refreshing and something I had suspected before but was unsure about. Their thorough explanation gave me confidence in their recommendations and made me realize how much unnecessary work I had previously paid for. Not only did The Auto Service save me a substantial amount of money, but they also demonstrated a proactive approach by reminding me of upcoming services, ensuring my vehicle remains in excellent condition without any surprise expenses. This level of customer care is truly commendable. I visited The Auto Service back in March 2024, and I wish I had discovered them sooner. Their professionalism, transparency, and dedication to customer satisfaction have won me over as a loyal customer. If you're looking for a trustworthy and reliable auto repair shop that values your time and money, I highly recommend The Auto Service. They've saved me thousands of dollars and provided peace of mind knowing my vehicle is in good hands. Thank you, The Auto Service team, for your outstanding work and integrity!

5

A great bunch of people who are great at their job and not looking to rip you off.

5

Great service on our ML350, new rear brakes and rotors and oil change. Good to have someone looking at safety items. Highly recommend and refer TAS.

5

5

Great experience. We were shopping for a car out of state. The Auto Service gave it an inspection. The car needed a lot more work than I expected. They helped me dodge a bullet. I highly recommend them!

5

Amazingly fast service. All service requirements were nicely articulated for my BMW X1 and it was serviced well. I am definitely going to be taking my car to TAS going forward for routine maintenance.

5

A good friend recommended TAS to service my Audi A5 after my local mechanic in Irvine closed shop. I will definitely bring my car back to TAS for all servicing as I appreciate the warm customer service that comes with a long-standing family owned business. Thanks to John for making me feel like a welcomed and valued customer!

5

John is always very helpful and friendly. Highly recommend TAS!

5

The waiting area is super nice. When it turned out my car needed repairs, they gave me a ride home right then and there. Steve was super helpful and communicated with me throughout the whole repair process, and they got my brakes fixed fast.

5

Excellent customer service, honest, reliable, knowledgeable, fast. They get the job done without overcharging. An exorbitant estimate on my Honda Clarity for the AC not working from the dealer. These guys fixed it promptly and for an affordable price. I am happy to give them a great review. I knew when i visited them several years ago if i ever had to go back I would. I live almost 25 miles from this shop, worth it!

800 S Grand Ave. Santa Ana, CA 92705 (714) 972-1216
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