5

Every time I bring my vehicles I ask them to check on various things such as squeaky brakes, shocks, or various sounds that I have convinced myself are indicators that I might soon be stranded on the side of the road. I am prepared to pay repairs and replacement that will likely cost more than $1,000.00. To my pleasant surprise they check and explain that my concerns are unfounded and I do not need to repair or replace anything. This is an honest shop that I recommend everyone patronize. We need more business like this in our community. I have been taking my vehicles here for more than 6 years and never been disappointed. They also have a clean and inviting waiting area if you choose to stay and wait for your car.

5

I've been bringing my Mazda 6 to The Auto Service for a few years. This morning I arrived a bit early for my appointment. I was taken aback when a cleaning team of four people emerged from the garage. When I went inside to drop off my key, I immediately noticed how spotless the garage was. And the patron louge was sparkling! The atmosphere and dedication from all the employees is first rate and the service provided excellent!

Hi Peter, thank you for the amazing review! We take pride in providing exceptional service, and it's great to hear that you noticed the cleanliness of our garage and lounge. Our team works hard to create a welcoming environment for our customers. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help! -Steve Lowe

- The Auto Service
5

I felt like I was told the truth about what was wrong with my car, explained my options and then had excellent workmanship.

5

Second to none!!! These guys are awesome, can't believe that I haven't been here before . You guys have just earned a lifer for sure. John ! Wow this guys is great . Nice clean shop, everyone is and looks professional. You guys are the best.

Hello Victor! Thank you for trusting us with your vehicle and leaving such an amazing review! We're delighted to hear that you had a great experience and that our team provided top-notch service. We appreciate your kind words and look forward to being your go-to automotive shop for all your future needs. If you have any questions or need further assistance, feel free to reach out to us at (714) 972-1216 or [email protected]. Take care! -Steve Lowe

- The Auto Service
4

We were looking for a new mechanic that we could trust to do just necessary work at affordable prices. We scheduled for an oil change and Steve offered to check on an additional issue that the dealer had flagged free of any charge. We left the car Sunday night to be started Monday morning and there were initially some miscommunications on authorization to begin the work. Steve had not left enough notes for the morning technician, John. John called to get authorization Monday morning, but unfortunately I had missed the call and was unable to contact him back until the afternoon. He clarified with me an additional request on something to screen through their diagnostic scan. Again, done free of charge. John completed the oil change early Tuesday morning and called immediately to let us know the car was ready for pickup. The oil change was more expensive than elsewhere, but with everything they additionally checked for us, it was a good value.

5

Great business to work with, they were able to fit me in around the Xmas holiday

David, thank you for the 5-star review! We're glad we could accommodate you during the busy holiday season. If you need anything in the future, feel free to give us a call at (714) 972-1216 or email us at [email protected]. -Steve Lowe

- The Auto Service
5

Very timely service as set by appointment.

Thank you, Fred, for the excellent review! We strive to provide efficient and timely service for our customers. We're glad to hear that you had a positive experience at The Auto Service. If you have any questions or need further assistance, please don't hesitate to reach out to us at (714) 972-1216 or [email protected]. We're here to help! -Steve Lowe

- The Auto Service
5

Trustworthy people and honest people. Service with satisfaction

5

THE BEST!!!

Thank you for the awesome review! Wow, we are thrilled to hear that our service was the best for you! If there's anything else we can do to make your experience even better, please don't hesitate to reach out! The Auto Service -Steve Lowe

- The Auto Service
5

Hi Blake! Thank you for taking the time to give us a 5-star rating! We truly appreciate your support at The Auto Service. If you have any future questions or need assistance with your vehicle, please don't hesitate to reach out at (714) 972-1216 or [email protected]. We're here to help! -Steve Lowe

- The Auto Service
800 S Grand Ave. Santa Ana, CA 92705 (714) 972-1216
The Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call The Auto Service (714) 972-1216 if you have any issues in accessing any area of our website.